.zfs-root{--zfs-primary:#C6952B;--zfs-primary-dark:#A57A23;--zfs-bg:#FFFFFF;--zfs-bubble-bg:#F3F1EC;--zfs-text:#1F1B16;--zfs-muted:#6B6B6B;--zfs-border:#E5E2D8;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen,Ubuntu,sans-serif}.zfs-bubble{position:fixed;bottom:24px;right:24px;width:60px;height:60px;border:none;padding:0;border-radius:50%;background:var(--zfs-primary);color:#FFF;font-size:28px;cursor:pointer;box-shadow:0 4px 16px rgb(0 0 0 / .18);z-index:99999;display:flex;align-items:center;justify-content:center;transition:transform 0.18s ease,box-shadow 0.18s ease;animation:zfsPulse 2.4s ease-in-out 0s 3}.zfs-root.zfs-left .zfs-bubble{right:auto;left:24px}.zfs-bubble:hover{transform:scale(1.08);box-shadow:0 6px 22px rgb(0 0 0 / .22)}.zfs-bubble:focus{outline:2px solid #FFF;outline-offset:2px}.zfs-bubble-icon{line-height:1;pointer-events:none}@keyframes zfsPulse{0%,100%{box-shadow:0 4px 16px rgb(0 0 0 / .18)}50%{box-shadow:0 4px 24px rgb(198 149 43 / .55)}}.zfs-window{position:fixed;bottom:24px;right:24px;width:380px;height:560px;max-height:calc(100vh - 48px);background:var(--zfs-bg);border-radius:14px;box-shadow:0 10px 40px rgb(0 0 0 / .22);z-index:99999;display:flex;flex-direction:column;overflow:hidden;animation:zfsFadeIn 0.18s ease-out}.zfs-root.zfs-left .zfs-window{right:auto;left:24px}@keyframes zfsFadeIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.zfs-header{background:var(--zfs-primary);color:#FFF;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;flex-shrink:0}.zfs-header-main{display:flex;align-items:center;gap:10px}.zfs-avatar{width:36px;height:36px;border-radius:50%;background:rgb(255 255 255 / .18);display:flex;align-items:center;justify-content:center;font-size:18px}.zfs-operator{font-weight:600;font-size:15px;line-height:1.2}.zfs-status{font-size:12px;opacity:.88;display:flex;align-items:center;gap:5px;margin-top:2px}.zfs-dot{width:8px;height:8px;background:#4ADE80;border-radius:50%;box-shadow:0 0 0 2px rgb(74 222 128 / .32)}.zfs-close{background:#fff0;border:none;color:#FFF;font-size:26px;line-height:1;cursor:pointer;padding:0 4px;opacity:.85}.zfs-close:hover{opacity:1}.zfs-header-actions{display:flex;align-items:center;gap:6px}.zfs-end-chat{background:#fff0;border:0;color:#FFF;font-size:18px;line-height:1;cursor:pointer;padding:2px 6px;opacity:.78;border-radius:4px}.zfs-end-chat:hover{opacity:1;background:rgb(0 0 0 / .12)}.zfs-end-chat:focus{outline:2px solid rgb(255 255 255 / .55);outline-offset:1px}.zfs-messages{flex:1 1 auto;overflow-y:auto;padding:14px 14px 6px;display:flex;flex-direction:column;gap:8px;background:#FAFAF7}.zfs-message{padding:9px 13px;border-radius:14px;max-width:80%;font-size:14px;line-height:1.45;color:var(--zfs-text);word-wrap:break-word;overflow-wrap:break-word;white-space:pre-wrap}.zfs-frank{background:var(--zfs-bubble-bg);align-self:flex-start;border-bottom-left-radius:4px}.zfs-user{background:var(--zfs-primary);color:#FFF;align-self:flex-end;border-bottom-right-radius:4px;margin-left:auto}.zfs-typing-dots{display:inline-flex;gap:4px}.zfs-typing-dots span{width:6px;height:6px;background:var(--zfs-muted);border-radius:50%;opacity:.4;animation:zfsBounce 1.2s infinite ease-in-out}.zfs-typing-dots span:nth-child(2){animation-delay:0.15s}.zfs-typing-dots span:nth-child(3){animation-delay:0.3s}@keyframes zfsBounce{0%,80%,100%{transform:translateY(0);opacity:.4}40%{transform:translateY(-4px);opacity:1}}.zfs-buttons{display:flex;flex-wrap:wrap;gap:6px;padding:6px 14px;background:#FAFAF7;flex-shrink:0}.zfs-buttons:empty{padding:0}.zfs-button{padding:7px 12px;border-radius:16px;background:#FFF;border:1px solid var(--zfs-primary);color:var(--zfs-primary);cursor:pointer;font-size:13px;font-family:inherit;transition:background 0.15s,color 0.15s}.zfs-button:hover{background:var(--zfs-primary);color:#FFF}.zfs-input-row{display:flex;padding:10px 12px;border-top:1px solid var(--zfs-border);background:#FFF;flex-shrink:0;gap:8px}.zfs-input{flex:1;padding:9px 14px;border:1px solid var(--zfs-border);border-radius:20px;font-size:14px;font-family:inherit;color:var(--zfs-text);background:#FFF;outline:none}.zfs-input:focus{border-color:var(--zfs-primary)}.zfs-send{background:var(--zfs-primary);color:#FFF;border:none;border-radius:20px;padding:0 14px;cursor:pointer;font-size:16px;font-family:inherit}.zfs-send:hover{background:var(--zfs-primary-dark)}.zfs-footer{text-align:center;font-size:11px;color:var(--zfs-muted);padding:4px 0 6px;background:#FFF;border-top:1px solid var(--zfs-border);flex-shrink:0}.zfs-message.zfs-system{background:#fff0;color:var(--zfs-muted);font-size:12px;font-style:italic;text-align:center;align-self:center;padding:4px 10px;max-width:100%}.zfs-confirm{display:flex;flex-direction:column;gap:6px;padding:6px 14px 8px;align-self:stretch}.zfs-confirm-btn{padding:8px 12px;border-radius:14px;border:1px solid var(--zfs-primary);background:#FFF;color:var(--zfs-primary);cursor:pointer;font-size:13px;font-family:inherit;transition:background 0.15s,color 0.15s}.zfs-confirm-btn:hover{background:var(--zfs-primary);color:#FFF}.zfs-confirm-primary{background:var(--zfs-primary);color:#FFF}.zfs-confirm-primary:hover{background:var(--zfs-primary-dark)}.zfs-confirm-danger{border-color:#A32D2D;color:#A32D2D}.zfs-confirm-danger:hover{background:#A32D2D;color:#FFF}.zfs-email-form{display:flex;flex-wrap:wrap;gap:6px;padding:6px 14px 10px;background:#FAFAF7;align-self:stretch}.zfs-email-input{flex:1 1 60%;min-width:0;padding:8px 12px;border:1px solid var(--zfs-border);border-radius:18px;font-size:13px;font-family:inherit}.zfs-email-submit,.zfs-email-cancel{padding:8px 12px;border-radius:18px;border:0;cursor:pointer;font-size:13px;font-family:inherit}.zfs-email-submit{background:var(--zfs-primary);color:#FFF}.zfs-email-submit:hover{background:var(--zfs-primary-dark)}.zfs-email-cancel{background:#fff0;color:var(--zfs-muted);border:1px solid var(--zfs-border)}.zfs-email-cancel:hover{color:var(--zfs-text)}.zfs-email-err{flex:1 1 100%;color:#A32D2D;font-size:12px;min-height:0}.zfs-email-err:empty{display:none}.zfs-ended-state{padding:10px 12px;border-top:1px solid var(--zfs-border);background:#FAFAF7;color:var(--zfs-muted);text-align:center;font-size:13px;flex-shrink:0}.zfs-prechat{display:flex;flex-direction:column;gap:6px;padding:12px 14px 14px;background:#FFF;border:1px solid var(--zfs-border);border-radius:12px;margin:4px 2px 8px;align-self:stretch}.zfs-prechat-label{font-size:12px;font-weight:600;color:var(--zfs-text);margin-top:4px}.zfs-prechat-label .zfs-req{color:#A32D2D}.zfs-prechat-input{padding:8px 12px;border:1px solid var(--zfs-border);border-radius:10px;font-size:13px;font-family:inherit;color:var(--zfs-text);background:#FFF;outline:none}.zfs-prechat-input:focus{border-color:var(--zfs-primary)}.zfs-prechat-consent{display:flex;align-items:flex-start;gap:8px;margin-top:8px;font-size:11px;line-height:1.5;color:var(--zfs-muted)}.zfs-prechat-consent input[type=checkbox]{margin-top:2px;flex-shrink:0}.zfs-prechat-consent a{color:var(--zfs-primary);text-decoration:underline}.zfs-prechat-err{color:#A32D2D;font-size:12px;min-height:0}.zfs-prechat-err:empty{display:none}.zfs-prechat-submit{margin-top:6px;padding:10px 14px;border-radius:20px;background:var(--zfs-primary);color:#FFF;border:0;cursor:pointer;font-size:14px;font-family:inherit;font-weight:600}.zfs-prechat-submit:hover{background:var(--zfs-primary-dark)}.zfs-prechat-submit:disabled{opacity:.6;cursor:wait}@media (max-width:480px){.zfs-window{width:100vw;height:100vh;max-height:100vh;bottom:0;right:0;left:0;border-radius:0}.zfs-bubble,.zfs-root.zfs-left .zfs-bubble{right:16px;left:auto;bottom:16px}}